After you file

I deposited money on my turbo card at Dollar general, for $400 and they told me that it takes 24 hours to get the money on the card, and I told them no it takes 10 minutes to a half an hour. So I go back today and they try to tell me that it sometimes takes 48 hours. So now I have to go there tomorrowAnd meet with someone to try and get my money back