I called TT again per recommendation below even tho I already verified all this information with them last week. I was finally taken seriously and talked with Dan in Fraud who initiated an investigation into how this happened. The routing number is to a commercial lending bank in Kansas City Missouri. Altho Dan didn't know, I suspect that somehow, the acct and routing number for the third party bank that TT uses for their refund anticipation loan got onto my 2020 return and my refund is sitting in that bank. Dan said there's nothing they can do about the refund now and to follow thru with the IRS account trace to have them get the money back and send me a check. I'll never use TT again. I had to go thru so much just to be taken seriously and then come to find out my money is most likely sitting in some 3rd party bank account because TT put the wrong info on my return. It'll take the IRS 90days to get this sorted out. I really needed that money.
