I filed a 2020 tax return through Turbo Tax on February 11, 2021. Turbo Tax sent me an email that the IRS had accepted it on February 13, 2021. Today, I went onto the IRS site to look at my account information, and it only shows 2019. The IRS is not accepting calls. They hang up on you. I have been unemployed since January 2020, and I am still being penalized for my 2019 IRS income, rather than my 2020 income, which is half of amount I made in 2019. I was unable to receive the 2020, Stimulus check, and now the 2021 Stimulus check. I need the money to pay down my IRS debt. I am also being charged triple the amount of Medicare insurance premium for 2021, because the IRS is not providing my 2020 income. I owe money, and do not qualify for a refund. I need the stimulus check to pay down the money I owe to IRS. I also need to claim the $10,200 tax exemption on my employment income for 2020, but there is no information on that. I called Turbo Tax, and their phone bot recording only addresses refund issues, gives the caller the number to call IRS, and hangs up on you. There is no customer service for Turbo Tax. The Chatbots are not personalized with either. I am sending this information to my US Representative and Attorney General in Massachusetts.
