After you file

Mine was accepted on February 12th and went from the bars (received) to a message: 

Your tax return is still being processed.  A refund date will be provided when available.  it has been like this now for over 3 weeks.  I am a tax preparer and others accepted after this date has been received.  I just wish I knew what to tell clients they are panicking because their bars are no longer showing just a message.  And some of these families need this money for essentials Mortgages, Utilities etc.  Such a lot going on!