The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed.
You can track your refund at the page Where's My Refund or call the IRS at 800-829-1040.
Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.
For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.
Other things that can delay your refund include, but are not limited to:
- Liens, back taxes, or refund offsets
- Errors, inconsistencies, or missing information
- Identity fraud
- Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process
Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.
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