So obviously there a problem here.....
I just got a letter saying I need to"verify" my identity.. but here's the options, either by; a car loan account #, house loan account #, credit card (not prepaid, as I have PayPal and this option still didn't work for me even though it says they accept MasterCard), mortgage account # and, student loan #. Wtf. So now what?! Only other option is to call & provide information that I don't even know. So I have PILES of paperwork I just went through. Praying what they need is in there. I now have to TRY to call AGAIN and get this handled- that is if I can even reach someone. I hope your problem isn't the same as mine. Good luck!!
