I went through that. They forgot to add a form for the children and my taxes went in incomplete. It cost me a 60 day review, they sent the form to me and I sent it back then the IRS closed for months because of COVID. I ended up amending my tax return in July. but through lots of talks with them they said they would refund me and not take the money from my bank but did anyway. It took 2 months to get it back. You have to call them and speak to someone live. Call intuit's number. Talk to a rep and tell them of your concern.
Good luck,
I finally got my return from last year the same day as this years return at the end of February.
