Santa Barbara Tax products group

Why does turbo tax use Santa Barbara tax products group to process refunds? My daughter, Kelly, used Turbo Tax Deluxe and chose to pay her fees out of her federal refund of $1307. Santa Barbara and Turbo tax fees totaled $60. My daughter didn't like paying so much to process her return but did so to expedite processing of same, with her return accepted by the IRS on 2/11 but her refund not deposited into her local bank account until today. However, instead of receiving $1,247 ($1,307 less $60 in fees) my daughter only received $645.75, $601.25 less than what she was due to receive. Does Turbo Tax condone this kind of dishonest business relationship? If not, why partner with a dishonest bank? Appreciate if Turbo Tax would make my daughter whole, and no longer partner with Santa Barbara in processing refunds for clients. Thank you. Steve Finn