robemmurray
Returning Member

After you file

I received the email from TurboTax that said my filing was accepted by the IRS.  I've received my state refund.  When I put in my info on refund status (filed in early Feb) it says this:

 

We cannot provide any information about your refund. Be sure to:

  • verify your filing date;
  • check with your tax preparer or tax software provider; or
  • verify you received your electronically filed acknowledgement e-mail.

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.

 

When I try to call the IRS I get an automated system without being able to talk to anyone.  It has been more than 21 days.  I did get the ACTC this year.  Still, I would like to know what is going on and I can't figure out how to contact a person at the IRS.