@reggiecarver wrote:
I need access to my 2019 taxes, oklahoma tax commission says I did not file, im quite sure I did.
I'll assume the return was prepared in Online TurboTax. Any return prepared in desktop software (CD/download) will not be in an online account.
I'll tell you below how to find the 2019 return. It will also show a status. If you efiled, it will show if it was accepted or rejected. If you didn't successfully complete the efiling process, or if you chose to file by printing it out and mailing, it will say "printed", "started", or "ready to mail."
This answer will tell you how normally to find the 2019 return, and if needed, how to regain access if there's a User ID/password problem. I've also left info on how to look for multiple accounts, if needed.
Log into the account used for the 2019 return, and go to the Tax Home. Scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose tax year 2019. Then you can choose to "Download/print the PDF".
If you do all that, but there's no evidence of prior returns in that section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one. Many people end up with multiple accounts.
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
