@ Grayfox wrote:
I can't fine my wife tax form [ name removed]
This is a public Internet forum. Please do not post personal info in the public user community forum. I'll assume your wife prepared the prior return in Online TurboTax. Any return prepared in desktop software will not be in an Online account.
I'm not sure what you mean by "my wife's tax form." Do you mean her 2019 tax return? I'll take a guess based on the title of this thread. Are you trying to find your wife's 2019 return prepared in Online TurboTax? If so, I presume that means you filed separately and thus have separate accounts. Here's how to find a 2019 online return. I'll tell you how to normally find it, and also how to regain access to multiple accounts, if needed.
Normally, one can log in with the SAME User ID and password used to prepare the wife's 2019 return. You must log in with the SAME User ID and password used to prepare the wife's return. Then go to the Tax Home, and scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose the tax year you want. Then you can choose to "Download/print the PDF", or if you just need the 2019 AGI, then once you choose 2019, there should be a link to "View adjusted gross income (AGI.)"
If there's no evidence of the 2019 return in that account, you can look for other accounts. You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look up the account by SSN and other parameters.
