No you cam not reach anybody. I filed and on 2/4/21 they stated my card was mailed out. Tried to be patient and wait. Well my stimulus was also direct deposited to that account on 3/12/21. I still have not received a card as of that date and apparently the virtual temporary card is only goos for 15-30 days. I have called no resolution. I have chatted and you put your question in and it has you waiting for about 5-10 min the it says chat ended. Therefore you never get to anybody. Turbo Card and Green Dot bank are a []joke
