We’re doing everything we can to make sure eligible taxpayers get their stimulus checks. We have been working closely with the IRS and have confirmed with them that they have accurate banking information for all TurboTax filers.
In January 2020, during the distribution of the second round of stimulus payments, an IRS error caused delays in the distribution of some stimulus payments.
In an effort to do all that we could to help these customers get the funds they deserved as quickly as possible, we were able to create a secure portal used to update banking information.
However, this portal and the information submitted is not able to be used by the IRS for this third round of stimulus payments.
The IRS has indicated they’re using the latest taxpayer information they have on file to issue the third stimulus payment. That means they are sending your stimulus payment to one of the following:
- Bank account information from the direct deposit of your 2019 or 2020 tax refund,
- Bank account information you entered on your non-filer registration in 2020,
- Bank account information you entered on Get My Payment before December 22, 2020, or
- Banking information used by a federal agency that provides you benefits such as the Social Security Administration, Veteran Affairs, or the Railroad Retirement Board.
If you didn’t update your information with the IRS, they will issue your payment using the latest information they have in your file, not the information you provided to the TurboTax portal.
