The deposit could not have gone back to TT, since TT never receive refunds in the first place. Did you ask to have to have TT fees deducted from your refund? Then it went to Tax Products Group to handle that (and thus back to them). Otherwise, it would have gone back to the IRS. In either case, that entity would have then mailed you a paper check. So go back to your bank and find out exactly to whom they returned the deposit. The contact that entity.
