After you file

Mine says still processing and will update once a date is giving. Can’t reach anyone at irs and what help is turbo tax.?? No help at all. What did they charge me80$ for when they offer no assistance. It’s a joke this year but if you owe taxes they answer right away when you call . Last time using turbo tax. My family and friends who used h &r block not one is still in pending status they received or will be receiving their refunds