BFB1
Level 3

2019 Tax Return status unfiled

Its been 13 months since I mailed my 2019 Tax Return with payment.  The payment cleared my bank within 2 days.  The IRS web site shows no 2019 Transcript but does show payment.  When I dive in deeper it shows a status of non filer.  The IRS told me to send a duplicate return which I did but I have determined that was a mistake.  I received a letter from the IRS asking for my 2019 tax return and I responded with a tracking letter stating I had already sent in two and I would not send in a third.  They have never responding to any correspondence.  The IRS phone numbers are no help because depending on what day of the week it is and who you get you get different answers.  I had to e-file 2020 tax return with my prior year AGI as $0.00 to get it to be accepted.  I am tired of hearing the excuse of COVID.