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After you file
The fee you paid was to prepare your taxes with TurboTax , not to get your refund in 21 days. While most customers receive their refund in 21 days this is not always the case if the IRS delays processing as it sounds like they did in your case. At this point we would recommend contacting the IRS to inquire about the status of your refund. Please let us know if you have any further questions.
‎April 18, 2018
8:52 AM