The IRS does not issue acknowledgements of paper filed returns. If you had a balance due, did you include a payment with your return? If so, was the check cashed?
To contact the IRS, please review the steps and information below:
IRS Support Number: (800) 829-1040
To reach a live agent at the IRS support number, follow these steps:
1. Select your preferred language.
2. Press 2 for “Personal Income Tax”
3. Press 1 for “Form, Tax History, or Payment”
4. Press 3 for “All Other Questions”
5. Press 2 for “All Other Questions”
6. Do not enter your SSN or EIN. It will ask you twice; do not enter anything.
7. Press 2 for “Personal or Individual Tax Questions”
They are available Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time).
Some additional resources you can try are listed below:
- Contact a local IRS office. Click this link for contact information: Contact Your Local IRS Office
- The Taxpayer Advocate Service (TAS), which is an independent organization within the IRS. Click this link Taxpayer Advocate Service (TAS)
