After you file

I’ve called this number and it says the same thing the website WMR tool says, “your refund is still being processed” but i got an email a month ago saying my refund was accepted and it says here that my refund was accepted. I literally can’t get a hold of a person from the IRS, I’ve even called to make an in person appointment and no matter what I end up getting to a menu that just hangs up on me.