flyroy
New Member

After you file

Yes Madam, all the numbers there plus these numbers 

[phone number removed]

[phone number removed]

 

There is no person behind any of those phone lines, same exact recording and options in each and it forces you to enter the social, zipcode etc and then says the same things the email says, your account is on hold. I had received 4 automated emails on Feb 26, March 1, March 2 and March 6 asking me to upload my govt id front and back to [removed] and I have complied with their unusual request and actually uploaded the highest possible resolution pics of them all 4 times. They just take it and disappear and nothing happens after that. I have spent hours with TurboTax resolution desk trying to escalate but to no avail. TurboTax and this Scam Tax Products Group is leaving me no choice but to go the legal route. IRS issued the money on March 3rd, its a very large amount and I'd wait till Monday and then take action. This has given me a huge mental strain as well and hours and hours wasted.