Hi @LinaJ2020
I see no reason why the software should work for TurboTax Live, and not for other version. Unless things got fixed over last 24 hours, I know for sure there are issues with your software. I don't need a Tax expert to walk me through this as I know how to do this myself. I have been doing this for long . But, to make you feel better; I did work with a Live tax consultant/CPA yesterday. Your product specialist Brittony was able to get me that help - she escalated the issue to two levels. And, it did not work.
Thanks!
