After you file

I efiled using turbo tax deluxe ! It was accepted by the IRS  on 2/12/21 ...the very first day they would even accept taxes! I dont understand 27 or 28 days later i getting " your refund is still being processed"? What? It say only call if past 21 days to find out why ! I cant even get a person on the phone? Come on i want answers Please..im am really needing this money