I just wanted to give an update to my situation.
I submitted my Federal Return electronically on Jan 25th, accepted by IRS on Feb 10th.
For about five days the IRS website "wheres my refund" tool showed the status bar processing, after 7 days
the status bar disappeared replaced with the message "Your tax return is still being processed. A refund date will be provided when available."
I followed some advice on this site, created a IRS account and viewed my 2020 transcript.
IRS 2020 status shows "refund has not been received".
I contacted the IRS this morning and found out the reason for the delay could be a computer glitch
but most likely is being held up by: TurboTax Audit Defense program which should have sent a letter out to me with a few additional steps to identify identify online and get the return processed.
After verifying some addtional info, the IRS agent said she would mail a letter to me which will be received in the next 5-10 days. The letter will steps I have to do online on the IRS site to complete my verifrication after that, I should be all set and the return will move to processing right away and will get a exact return date to expect my refund. IRS lady also noted that if I have any issues with the steps online there is a unique number they provide on the letter to contact IRS verification as well. Hope that helps anyone here.
If you signed up for the Turbotax Defense option would highly recommend checking into this scenario..
If you did sign up for Audit Defense and having issues contacting IRS here is some more info.
If you receive any audit or tax notice from the IRS or state taxing agency, contact TaxAudit.com
immediately at [phone number removed]. TaxAudit.com’s customer service office hours are 8 a.m. to 5 p.m.
Good luck.
