My son paid a tax preparer to file his taxes. She entered one of his account numbers incorrectly. The irs wmr shows that his deposit was sent to the bank (bofa) on feb 24th. Today is March 9th and the wmr has not changed. It still shows refund sent. I called bofa and they tell me that they can’t tell me anything because the account number does not belong to my son. They won’t even tell me if the account is active and belongs to someone. So we don’t know if it was rejected or ended up going into someone else’s account. Can someone please direct me on what to do next?
Update: he received his state tax refund in the mail the other day. Still no update on the wmr. I’m hoping that since he received his state tax return in the mail the federal check will come soon. The wrong account number was the same on his state and federal return.
