After you file

I received Email from Turbo Tax explaining my eagerness to get my taxes done so quickly, and was even quoted as an "Early Bird". Is why I do not understand why I cannot receive any info on my taxes when I inquire. Eitherway I had another question; While filing and setting up the payment I went with money on a card. I'm assuming a prepqid card. Today I received a bank card from Go2 bank. Would this be my return? I am having trouble and am very busy and have not.been able to acivate it is why I ask.,