Hi. I filed my taxes electronically via Turbo Tax on 2/11/21. My returns were accepted by the Federal and State on 2/13/21 per Turbo Tax. I never got an email confirmation of approval from the IRS (I have not received any communications from the IRS in fact). As of 3/9/21, I have not received my federal income tax refund. When I check the IRS “Where is My Refund” online tool, it tells me to verify that I have input the correct social security number, filing status, and refund amount. Once I re-verify it, it asks when I filed my return and how (electronically) and when I submit that information, it tells me that there is “no information available.”
I have been calling the IRS for days and I’m always told that the lines are too busy and to call back the next day. How does anyone resolve an issue such as mine? I can’t get in touch with a real person and I have not gotten in correspondence from the IRS. Who should I contact to resolve this matter?
