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After you file
Hello @gloriah5200
This has been a frustrating process - you gave me some hope - but it was unfounded. I downloaded the 2020 version of TurboTax today and went in to amend my 2019 return. I made sure to have my 2019 Taxes, which were filed with TurboTax, ready. I clicked the amend option and it asked if I wanted to amend a 2020 return, a 2019 return, or a previous year... I chose 2019... it took me to this page where it sadly told me..
I do have the 2019 version and I spent over an hour on the phone with a TurboTax associate last week trying to figure out how to do it. She has not gotten back to me with a solution, so I was excited by your post. Please update it to properly educate people.
It seems as if the Tech team at TurboTax has done a software update for amending 2019 taxes in the 2019 version for WINDOWS, but not for MACS :(
So now I have to decide if I wait for the Tech team or mail it in - not sure which will be faster at this point. Other things in my life are waiting for me to amend this - or I wouldn't be so frustrated.