There is another post I posted a little while ago with the # [phone number removed] with all the prompts to follow and I called [phone number removed] extension 652 and I just kept calling until I got through which was usually the 5 or 6th time in a row and I would hold until the next available agent picked up. You just got to keep calling and calling until you get through because so many people are calling to find out about what is going on with their refunds.
