I called the IRS. They indicated that when 2019 (prior year) tax return hasn't yet been processed we should enter either 0 for prior year AGI if no Covid payment was received or 1 if a Covid payment was received.
They indicated that if the e-filing continues to fail it's a problem with my tax software vendor (i.e. Turbotax).
If a moderator from Turbotax is reading, could you please provide advice on how to get my tax return accepted through e-filing? Thank you.
