I appreciate the response.
The recommended steps just feed you in to an endless loop of irrelevant support articles.
This was a bug in TurboTax that was addressed in an update released this morning. After applying it, the return was accepted.
That error message should never have been mailed to the end user like that with zero direction on how to proceed. Not even a link to try to get support. I had to straight up do a google search to learn how to get help since turbotax.com wants to do nothing but send you in circles reading irrelevant articles. Once I finally got help they said they knew about the error and were doing an update. Not sure why I had to jump through all of those hoops if they knew about the error and were addressing it. Why not include that in the email?
In any case, it all worked out. I have been using TurboTax for over a decade now and this is the first time I've really been disappointed. I'll probably give them another try next year, but if this is going to be a regular thing I'll consider my other options as well.
