If you filed a 2019 tax return and were due a refund, but have yet to receive it, you should contact the IRS.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
- So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
- Then press 1 for "form, tax history, or payment".
- Then press 4 "for all other questions."
- Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
- Then press 2 for personal or individual tax questions.
- It should then transfer you to an agent.
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