Just look at your copy of the 2019 return in your TT file to see your "total income." But if you are asking about the 2019 AGI you need to efile 2020, try using 0 (zero) for that.
Only the IRS would know the status of your 2019 refund, as they do not advise TT. But see this:
IRS tax refund delays in 2020 drag out a full year for millions (usatoday.com)
