RWZ
New Member

mysterious email followed by fraudulent ACH bank charge

I filed my taxes yesterday around 7:00pm, then around 10:00pm I got an email from TurboTax titled "Your TurboTax account has been updated" and said "Your 2017 tax return was accessed." I checked my bank of America account and I see an ACH eBay charge for $19.56 for the same bank account I used for the tax return. I called TurboTax Support at [phone number removed] and was on hold for 70 minutes before the call suddenly ended! I never got to talk to an agent. Was my TurboTax account hacked? What information was compromised? What steps do you recommend I do to safeguard my identity?