@ kerrygoat2017 wrote:
I still haven’t received my 2019 tax refund, just mailed in my 2020 a week or so ago. Now it gets crazy because I’m looking up 2 different refund amounts and both say information doesn’t match. And...this is preventing me from getting my stimulus check. So freaking stressed out
I need that number please!!!!
If you printed out, signed, and mailed your 2020 return only a week ago, then info on your 2020 return will not be in the IRS "Where's My Refund" tool for at least 4 weeks (or possibly longer due to the pandemic.)
And at this point in time, the IRS "Where's My Refund" tool may or may not have info on a 2019 return, or it may be that your 2019 is not being processed yet.
Here's how to reach the IRS to inquire about the delay on the 2019 return, but it may not be easy. As for the 2020 return, they say to wait 6 weeks after mailing a paper return before calling. So if you just mailed it a week or so ago, they can't help you with a 2020 return yet. And I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed, in regards to the 2019 return.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
If you have no luck reaching the IRS to discuss the 2019 return, or if they don't provide good info, you can try contacting the IRS Taxpayer Advocate Service for your area. They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent. A couple of users reported that at least for them, that was a backdoor route to the IRS.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
