Yup, I've used Online in the past, this is the first year I am using Desktop as I need to amend a previous return (2017), which they apparently do not allow you to do online. So, now I've spent the extra money for this product that TT support articles told me I needed to buy, that I can not use because the other TT support articles are incorrect, and I do not have access tot he files they tell me to simply download.
Why exactly did I just spend over a hundred dollars? Additionally, I have premier but I cannot for the life of me figure out a way to get in contact with a human, let alone an email address at TurboTax. this is getting seriously frustrating.
