After you file

This is a generic automated response and does not help me whatsoever .  I indicated that I didn’t have any offsets.  I do check my tax return documents in detail.  I’ve been filing for over 2 decades.  The amount I am supposed to receive is very known to me.  I did not receive that full amount.  I DID NOT have to pay fees for TT due to the type of filing I used .  Furthermore, I was referencing $601 shortage, not $39.99.  I’ll be interested in responses once an actual human responds .