Filed fed/state 2/12/2021. Got an email from turbotax on 12/13/2021, but no email from IRS. Went to "where's my return" on 2/22 and 2/23 and got the same messages both days. They basically don't have my returns and told me "check back 24 hours after you receive an email from IRS saying we have your returns. Every single year when calling "where's my return" you get 1 of 2 messages.
1. Your return is being processed. -OR-
2. Your refund is on its way and will be deposited on _________.
I called turbotax twice and heard 2 stories from 2 people. First, I was told that hundreds of thousands of returns are being held up by TurboTax because there are errors on state forms. Was told that since tax law changed last year, some forms are incorrect and are being reviewed before sending to IRS. That's why the IRS can't find them.
Second, I spoke with a supervisor that said none of the above is true ( I believe she was being dishonest), and that the IRS has my tax returns.
After I hung up from her, I checked "where's my refund" and the IRS doesn't have them.
11 days and $80.00 poorer, I can't find my tax returns. Was expecting to get my taxes back in the next 6-8 days. Guess that's not happening.
