@Charlesskelton wrote:
It’s been 12 weeks since the certified mail indicated they received it, but still not showing up as received. Forget trying to contact the IRS I’ve tried several times. I feel like they just threw it away. Not sure what I’m gonna do in the next four weeks when it will officially be the 16th week and they’ve yet to acknowledge receipt of letter.
Due to Coronavirus, the IRS is way behind on processing paper returns. For several months last spring and summer they didn't process any paper returns at all, and they stacked up in bins and trucks. Some users who mailed 2019 returns or amended returns last spring and summer are just now getting results; i.e., months later. The IRS says it is processing all mail in the order it was received. So unless things change quickly with the situation at the IRS, it will likely take more than 16 weeks to process yours.
If you want to speak to one, see my answer above in this same thread on how to reach a live agent at the IRS, although it is more difficult due to the Pandemic, all the stimulus calls, etc. That same answer also provided the steps to reach the IRS Taxpayer Advocate Service for your area. If the Taxpayer Advocate can't help you, ask them to transfer you to an IRS agent. Some users have said that was a backdoor way for them.
