After you file

Dear Fanfare --

 

It sounds like you know more than the rest of us.  Is it normal that we cannot e-file (electronically file) previous tax season amended return in February? 

 

I e-filed my 2019 return on time in May 2020 during covid.  Foolishly I didn't check that it had been accepted by the IRS.  I've been using TurboTax for 15+ years and never had an e-filing rejected.  When my second EIP didn't show up last month I starting digging in and found my return had been rejected way back in May for typo in my birthday.   I've made the correction but cannot e-file the amended return.

 

Also I cannot figure out how to speak to a human being at TurboTax to help me.  At this point I don't mind spending money to get help.  Does anyone know how to get telephone assistance??

 

Thanks.

Jeff W.

Renton, Washington