Questions are at the end. First, the sequence of events:
1) Filed an extension for 2019 taxes before the deadline was delayed to July 15.
2) Printed from TurboTax and filed 2019 taxes on paper in August 2020 as the efile deadline had passed. Mailed them by standard mail. There was no refund or payment due on the taxes so there was no reason to think they weren't correct in the IRS system. The papers showed an AGI of -1234 AND the amount transferred from 2019 TurboTax.
3) Between the stimulus payments in 2020, our direct deposit information changed. The first simulus payment was made by direct deposit but the second was never received.
4) Finished 2020 taxes and tried to efile. It was rejected three times. Unable to get an online IRS transcript (tried for two days to do so), I requested a transcript for 2019 by mail. I printed, enveloped and addressed the 2020 taxes in case they had to be mailed.
5) Tried to efile the 2020 taxes again, and the forms were finally accepted on the fifth total try.
6) The printed taxes accidently got mailed the day before the transcript arrived stating there is no 2019 filing -- hence the auto reject as the AGI didn't match.
Questions:
I absolutely have to call the IRS... so...
Do I ask to shred the printed 2020 forms?
Do I ask why the 2019 information doesn't match what was sent? Or even if the forms were ever received?
Do I mention the 2019 extension?
Thanks!
