After emailing the CEO yesterday (upon the recommendation of folks here) and getting a "personal" response this morning -- lo and behold-- at 3pm I got an email that my state tax return was REJECTED because of a TT software glitch. They walked me through the process of clicking a few things to re-file. We will see if it's really fixed. Regardless, I will most definitely NOT use TT again next year. This is my 20th year using their services, and every year it gets worse.
