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After you file
I just filed my CA state tax with FTB. My tax is relatively complicate but it didn't take long to finish it on FTB website for FREE. Basically, if you already have your federal forms, it's very simple to file it on FTB. It will guide you to enter the amounts from your 1040 form.
Turbo Tax charged me for $40 to file my CA state tax. They not only did nothing for my CA tax but delayed my return.
While I was doing my state return, I noticed Turbo Tax was doing my CA state tax wrongly these whole years. I was paying extra $300-$400 to CA for the amounts that were not taxable by CA. It seams, so far, I lost a lot by using Turbo Tax filing my CA. Who knows if they are doing my Federal tax correctly or not!
I'm going to call them and ask them for a refund on my CA return. If they don't refund me, I dispute the charges through my credit card.
This was the last time I used Turbo Tax!