Intuit should understand the consequences that this can lead people dropping efile or turbotax next year.
We understand fixing software issue can takes time, in a rush, fixing one may introduce another. But timely ACK and commucate to customer is vitally important to give customer an assurance and confidentce.
I do not believe the BS of your filing is flagged etc. It is generic enough, the flag is nothing more than pending which we all have already.
