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Issue With Turbotax Server
My CA State return was not received by the state tax board. After contacting Turbotax, I was informed it was still in the server and had not been sent. The representative said that she would send it and furnished me a submission number. I recontacted the state tax board and was advised there was no record of my tax return. I recontacted Turbotax and another representative told me the return was still in the Turbotax server and "will be sent when it is appropriate." Further, I should wait for two weeks and I should recontact Turbotax if the state tax board has not received the return by then. Further, if that occurs, then "we have a problem."
‎February 18, 2021
8:57 AM