Same boat: Taxes filed Feb 13. Expecting refunds from both Federal and State. Federal accepted within an hour. State (California) still in pending, four days later. I emailed a *significant* number of people on the referenced webpage, earlier today, not sure if any of them will respond, or how long a response might take. Does anyone have a phone number that gets to a knowledgeable human? We've all paid extra for a service that isn't working.... very disappointing!
