Why is it taking so long in Pending status - I filed on Jan 27th...

I submitted my return using turbo tax on Jan 27th - it is now February 17th - yes I realize that the the IRS didn't start accepting until Feb. 12th - yet it has now been 5 days since then  - it has never taken this long before - and I have filed electronically since Turbo has had the option - I'm really getting worried too.  I called support and they basically said wait...is the IRS that backlogged?  Anyone else in this position?