After you file

I was rejected like six times with the same rejection code IND-165-01 and when I filed with a different tax preparer it was accepted. I upgraded my account services with TurboTax and paid $130 and the tax specialist still could not help me. I want a refund as well. This makes no sense. Last year it was because of the insurance form and now some kind of bug. I've been filing with TurboTax for the past 5 years and the last 2 years has been very difficult. I tried again this year because I really like TurboTax but sad to say, I nor my husband will be filing with them again.