GloriaL
Expert Alumni

After you file

It depends, when entering your child’s name in TurboTax, be sure you entered your child’s first name, middle initial and their last name. Do not include your child’s middle name under their last name.

 

There could be many reasons you got that e-file error regarding your dependent’s social security number.

 

If you have already verified that the information on your child’s SS card matches what you have in TurboTax, it is possible that the SSA has not yet updated their records to reflect your child’s information, especially if you just received their card in the mail two weeks ago. IRS receives and matches SS numbers with the Social Security Administration.

You can check with both the SSA and IRS at the numbers listed below:

  • SSA: 800-772-1213
  • IRS: 800-829-1040

If the IRS rejected your tax return because your dependent’s information was wrong or is not in its systems, it can take several weeks for the SSA and the IRS to correct/update their records. You may wait for this information to be updated to electronically file or mail your tax return to the IRS this year.