Hey everyone,
I can confirm this is NOT a Turbo Tax issue. I am using TT for the first time this year and I am in the exact same position as everyone else. I paper filed and the IRS has no record of my 2019. When I log onto the transcript site there is only an "*" next to 2019 with a letter that says the IRS has no record.
I also received the first stimulus check, but no second round check. I called the IRS through the number listed in this thread to speak to an agent. She said my information is not correct (i.e. my SS or birthday). She told me I needed to double check the info I provided. I told her I am CERTAIN my SS and birthday are correct, so I don't need to double check that info. I need real advice, but they offer none. Don't bother wasting your time trying to talk to a real person at the IRS. They cannot and will not go off script and will offer you zero help or advice.
I'm going to take my chances are re-file my taxes. Since there is literally no help from the IRS, I don't know what else to do.
