ghobhann
New Member

I received a deposit to my bank account in the amount of 3,364.80$ from a "tax products pe4, sbtpg llc". The IRS already confirmed that they sent 9,218.00$. Where is my $

When speaking to the IRS representative, I was informed that nothing had been taken out, and that the full amount that was approved for my return was in fact, 9,218.00$. 

I understand that I owe TurboTax fees for using the services, but there is no way that they ran up 5,853.20$. 

I already tried calling the TurboTax number, but the robot informed me to call the IRS if I had any questions. There is no clear way to speak to a human representative.